Effective Date: 13 August 2026
Welcome to Food Junction (“Food Junction”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit or use www.foodjunction.in, place an order, create an account, subscribe to our offers, or use any of our related services.
By using Food Junction, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website or services.
Personal Information
This may include:
- Full name
- Mobile number
- Email address
- Delivery address
- Billing address, where applicable
- Account information
- Information you provide when contacting customer support
Order Information
When you place an order, we may collect:
- Food items ordered
- Order amount
- Order date and time
- Order status
- Delivery information
- Order history
- Coupon and promotional codes used
- Relevant restaurant/vendor information
Payment Information
Food Junction currently accepts UPI and bank transfer as payment methods.
Depending on the payment method used, we may collect or receive information necessary to identify and verify your payment, such as:
- Payment status
- Transaction/reference number
- Payment date and time
- Amount paid
- Payment method
- Bank or UPI-related transaction information that you voluntarily provide for payment verification
Food Junction does not intentionally request or store your UPI PIN, ATM PIN, internet banking password, OTP, debit card PIN, or other confidential authentication credentials.
You should never share your UPI PIN, OTP, password, or other confidential banking credentials with Food Junction or any person claiming to represent Food Junction.
2. How We Use Your Information
We may use your information to:
- Create and manage your Food Junction account
- Process and manage your food orders
- Facilitate order fulfillment and delivery, where applicable
- Verify payments
- Communicate order confirmations and updates
- Provide customer support
- Provide coupons, rewards, and promotional offers
- Send promotional communications where permitted
- Improve our website and services
- Understand customer preferences and website usage
- Prevent fraud, misuse, and unauthorized activities
- Maintain website and account security
- Comply with applicable legal and regulatory requirements
3. Coupons, Rewards and Subscriptions
If you subscribe to Food Junction offers, newsletters, or promotional programs, we may use the information you provide to send you:
- Coupon codes
- Discount offers
- Rewards
- Promotional messages
- Special offers
- Food Junction updates
Where applicable, a coupon may have a specified validity period. For example, a coupon generated after subscription may expire 5 days from the date it is generated, subject to the terms displayed with that coupon.
You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us.
4. Cookies
Food Junction may use cookies and similar technologies to:
- Maintain website functionality
- Remember your preferences
- Keep you signed in
- Improve website performance
- Understand website traffic and usage
- Improve user experience
- Support promotional and marketing activities
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Sharing of Information
We may share necessary information with trusted third parties where reasonably required to provide our services.
These may include:
- Restaurants or food vendors involved in fulfilling your order
- Delivery or service partners, where applicable
- Payment service providers or financial institutions involved in processing or verifying payments
- Website hosting and technology providers
- Email, SMS, or communication service providers
- Analytics and security service providers
- Professional advisors and service providers
- Government authorities or law-enforcement agencies where legally required
We aim to share only information that is reasonably necessary for the relevant purpose.
6. Third-Party Services
Food Junction may use third-party services for website hosting, payment processing, communication, analytics, security, and other business functions.
These third-party services may have their own privacy policies and terms. Users are encouraged to review the privacy policies of such services where applicable.
Food Junction is not responsible for the privacy practices of independent third-party websites or services that are outside our control.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of Internet transmission or electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of your information.
8. Data Retention
We may retain your information for as long as reasonably necessary to:
- Provide our services
- Process and maintain order records
- Verify transactions
- Provide customer support
- Maintain business records
- Resolve disputes
- Prevent fraud and misuse
- Comply with applicable legal, tax, accounting, and regulatory requirements
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
9. Your Choices and Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
- Request access to certain personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise concerns regarding the handling of your personal information
To make a privacy-related request, please contact us using the details provided below.
10. Children’s Privacy
Food Junction does not knowingly seek to collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When changes are made, we may update the Effective Date shown at the top of this page.
We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Food Junction
Website: www.foodjunction.in
Email: contact@foodjunction.in
Phone: 8888720520
Address: Mumbai, Maharashtra, India
Last Updated: 13 August 2026