Effective Date: 13 August 2026
Welcome to Food Junction. These Terms & Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of www.foodjunction.in and any related Food Junction services.
By accessing, browsing, registering on, or using Food Junction, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. About Food Junction
Food Junction is an online food ordering platform that allows customers to browse available food items, place orders, make payments, and access related food services through our website.
Food Junction may work with restaurants, food vendors, service providers, or other third parties to facilitate the fulfillment of customer orders.
The availability of food items, vendors, prices, offers, and services may vary from time to time.
2. Eligibility
By using Food Junction, you confirm that:
- The information you provide is accurate and complete.
- You have the legal capacity to enter into an agreement.
- You will use the website only for lawful purposes.
- You will not use the website for fraudulent, abusive, or unauthorized activities.
If you are using Food Junction on behalf of another person or organization, you confirm that you have the authority to do so.
3. User Account
Certain features may require you to create an account.
You are responsible for:
- Providing accurate registration information
- Keeping your account information up to date
- Maintaining the confidentiality of your login credentials
- All activities carried out through your account
You must immediately notify Food Junction if you believe that your account has been accessed without authorization.
Food Junction reserves the right to suspend or terminate an account where we reasonably believe that the account is being misused or used in violation of these Terms.
4. Ordering
When placing an order through Food Junction, you are responsible for ensuring that:
- Your order details are correct
- Your delivery/contact information is accurate
- The selected food items are correct
- The quantity and applicable charges are correct
- The selected payment method is available
Once an order is placed, changes or cancellations may not always be possible, particularly after the order has been accepted or preparation has started.
An order is considered confirmed only after Food Junction and/or the relevant restaurant/vendor has accepted the order and payment requirements have been satisfied, where applicable.
5. Food Items and Availability
Food Junction and participating restaurants/vendors make reasonable efforts to ensure that food descriptions, images, prices, and availability displayed on the website are accurate.
However:
- Food images may be for illustration purposes.
- Actual food presentation may vary.
- Ingredients and preparation methods may change.
- Items may become unavailable without prior notice.
- Prices may change from time to time.
Food Junction does not guarantee that every item displayed on the website will always be available.
6. Food Allergies and Dietary Requirements
Customers are responsible for informing themselves about ingredients, allergens, dietary restrictions, and preparation methods before ordering.
If you have a food allergy or specific dietary requirement, you should contact the relevant restaurant/vendor before placing an order.
Food Junction does not guarantee that food will be completely free from allergens or cross-contamination unless expressly stated.
7. Prices and Charges
Prices displayed on Food Junction may change from time to time.
The applicable price and charges for an order will generally be displayed before the customer completes the order.
Depending on the order, applicable charges may include:
- Food item charges
- Taxes
- Service charges
- Delivery-related charges, where applicable
- Other applicable fees
Food Junction reserves the right to correct pricing or listing errors.
If a significant pricing error occurs, Food Junction may cancel the affected order and provide an appropriate resolution.
8. Payment
Food Junction currently accepts:
- UPI
- Bank Transfer
Customers are responsible for making payment using the correct payment details provided through Food Junction’s authorized channels.
An order may remain pending until payment is successfully received and verified.
Food Junction will never ask customers to disclose confidential payment credentials such as:
- UPI PIN
- OTP
- ATM PIN
- Internet banking password
- Card PIN
Customers should never share such information with anyone claiming to represent Food Junction.
Payment-related matters are also subject to our Payment Policy and Refund & Cancellation Policy.
9. Order Cancellation
Customers may request cancellation of an order as soon as possible after placing it.
Cancellation may not be possible once food preparation, processing, or fulfillment has started.
Food Junction may cancel an order due to circumstances including:
- Item unavailability
- Restaurant/vendor inability to fulfill the order
- Payment issues
- Incorrect or incomplete customer information
- Operational or technical problems
- Suspected fraud or misuse
- Circumstances beyond our reasonable control
Refunds, where applicable, will be handled according to our Refund & Cancellation Policy.
10. Refunds
Refund eligibility depends on the circumstances of the order.
Refunds may be considered for situations such as:
- Order cancellation by Food Junction or the relevant vendor
- Payment received but order not fulfilled
- Duplicate payment
- Eligible missing or incorrect items
- Other circumstances where Food Junction determines that a refund is appropriate
Refunds are subject to our Refund & Cancellation Policy.
11. Coupons, Discounts and Rewards
Food Junction may provide coupons, discounts, referral benefits, rewards, promotional codes, or other offers.
Unless otherwise specified:
- Coupons are not exchangeable for cash.
- Coupons may have an expiry date.
- Coupons may be subject to minimum order values.
- Coupons may be restricted to eligible customers.
- Certain coupons may be limited to first orders.
- Coupons may be limited to one use per customer.
- Multiple coupons may not be combined.
- Promotional benefits may be subject to additional terms.
Food Junction reserves the right to cancel, suspend, modify, or refuse a coupon or promotional benefit if we reasonably believe it has been obtained or used fraudulently or in violation of applicable terms.
12. Subscription and Promotional Communications
If you subscribe to Food Junction promotional communications, you may receive:
- Coupon codes
- Discounts
- Rewards
- Special offers
- Food Junction updates
- Promotional messages
You may unsubscribe from promotional emails using the unsubscribe option provided in the communication or by contacting us.
Where a coupon is generated through a subscription offer, the coupon’s specific validity period and terms will be displayed when applicable.
13. Delivery and Fulfillment
Where delivery or other fulfillment services are offered, Food Junction may rely on restaurants, vendors, delivery partners, or other service providers.
Delivery times displayed on the website are estimates and may be affected by:
- Restaurant preparation time
- Traffic
- Weather
- Customer availability
- Incorrect delivery information
- Service disruptions
- Events beyond our reasonable control
Customers are responsible for providing accurate delivery information and being reasonably available to receive their orders.
14. Prohibited Activities
You agree not to:
- Use Food Junction for unlawful purposes
- Provide false or misleading information
- Create accounts for fraudulent purposes
- Abuse coupons, discounts, or referral programs
- Attempt to obtain unauthorized access to the website
- Interfere with website functionality or security
- Upload malicious software or harmful code
- Copy or misuse Food Junction’s content without permission
- Scrape, reproduce, or commercially exploit website content without authorization
- Use another person’s account without permission
- Attempt to manipulate orders, payments, reviews, rewards, or promotional systems
Food Junction may suspend or terminate access where prohibited activity is suspected.
15. Reviews and User Content
Where Food Junction allows users to submit reviews, comments, ratings, photographs, or other content, you agree that your submissions:
- Are truthful to the best of your knowledge
- Do not contain unlawful, abusive, threatening, defamatory, or offensive material
- Do not infringe another person’s rights
- Do not contain confidential or private information belonging to others
- Are not submitted for fraudulent or misleading purposes
Food Junction reserves the right to remove content that violates these Terms or applicable law.
16. Intellectual Property
All content appearing on Food Junction, including where applicable:
- Logo
- Brand name
- Website design
- Text
- Graphics
- Images
- Icons
- Software
- Layout
- Other original materials
is owned by or licensed to Food Junction and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit Food Junction content without prior written permission, except where permitted by law.
17. Third-Party Links and Services
Food Junction may contain links, integrations, or references to third-party websites or services.
These third parties may operate under their own terms and privacy policies.
Food Junction is not responsible for the content, availability, security, or practices of independent third-party websites or services.
18. Website Availability
We make reasonable efforts to keep Food Junction available and functioning properly.
However, we do not guarantee that:
- The website will always be available
- The website will always be error-free
- All features will always operate without interruption
- All information will always be completely accurate or current
- The website will be free from viruses or other harmful components
We may temporarily suspend or modify the website for maintenance, upgrades, security, or other operational reasons.
19. Limitation of Liability
To the extent permitted by applicable law, Food Junction will not be responsible for indirect, incidental, special, consequential, or similar losses arising from the use of our website or services.
Food Junction’s responsibility, where applicable, may be limited to the amount paid by the customer for the particular order giving rise to the claim, subject to applicable law.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited.
20. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Food Junction, its owners, employees, representatives, service providers, and partners from claims, losses, liabilities, damages, and expenses arising from:
- Your violation of these Terms
- Your misuse of the website
- Your fraudulent or unauthorized activities
- Your violation of another person’s rights
- Information you provide that is false or misleading
21. Privacy
Your use of Food Junction is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using Food Junction, you acknowledge that you have read and understood the Privacy Policy.
22. Changes to These Terms
Food Junction may update these Terms & Conditions from time to time.
Changes may be made due to:
- Changes in our services
- Changes in website functionality
- Changes in business practices
- Legal or regulatory requirements
- Security or operational requirements
Updated Terms will be published on this page with a revised Effective Date.
Your continued use of Food Junction after the updated Terms are published constitutes acceptance of the revised Terms, subject to applicable law.
23. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising in connection with these Terms or the use of Food Junction shall be subject to the jurisdiction of the appropriate courts and authorities in Maharashtra, India, to the extent permitted by applicable law.
24. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary, and the remaining provisions will continue to remain effective.
25. Entire Agreement
These Terms, together with the Food Junction Privacy Policy, Payment Policy, Refund & Cancellation Policy, and any other applicable policies or promotional terms, constitute the terms governing your use of Food Junction.
26. Contact Us
For questions, concerns, complaints, or requests regarding these Terms, please contact:
Food Junction
Website: www.foodjunction.in
Email: contact@foodjunction.in
Phone: 8888720520
Address: Mumbai, Maharashtra, India
Last Updated: 13 August 2026